Frequently Asked Questions

Discover everything you need to know about our Italian craftsmanship and services.

Where are Pini Parma products manufactured?

All our collections are 100% Made in Italy. We partner with traditional Italian artisans and historic mills to ensure the highest standards of craftsmanship and authentic 'Pure Italian Style'.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For specific regions, we also offer integrated local payment options.

Do you offer international shipping?

Yes, we ship worldwide. We use premium couriers like DHL and FedEx to ensure your order arrives safely and promptly. Shipping costs and delivery times vary based on the destination country.

What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be returned in their original, unworn condition with all tags attached. Please note that custom or altered garments are not eligible for return.

How do I determine my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. Our garments generally follow a slim, Italian silhouette. If you are between sizes, we typically recommend choosing the larger size.

Are duties and taxes included in the price?

For orders within the European Union, VAT is included. For international orders outside the EU, customers are responsible for any local customs duties or import taxes applicable in their country.